Opulent Beds does NOT sell or rent personal information to third party companies for their marketing purposes.
Names and contact information are collected for customer orders and from those wishing to join our mailing list. We believe that privacy is a qualified fundamental human right and no one should be able to take that right away from you.
The information we will collect is only that supplied by you during the process of ordering from us and is used to process your order and to provide you with the best service.
All customer information is collected in accordance with the Data Protection Act 1998 and is not passed on to any other organisation or body.
General Data Protection Regulation (GDPR) Compliance and Data Protection
In compliance with new data protection laws which have come in to place on 25th May 2018. Opulent Beds does not hold any extra information apart from the data you provide us during your purchase on this website.
We hold your delivery address, billing address, name, phone number, email address and IP address at the point of purchase to better identify you and for security checks.
This information is used to process your order and is passed on to the delivery services to arrange your delivery only.
We do not sell or redistribute your details to any 3rd party for any other reason but to provide you with a service or product.
Online Chat Support
When using our online chat function your IP address is held and is used to match to your order for security reasons.
Your IP address and chat conversation transcript is saved and is listed against your order so we can provide you with a better service and order history during future conversations.
If you do not agree to this, please email us for support instead at [email protected]
Opulent Beds is a Limited Company and is the trading name of Opulent Beds Limited – Company Number 12429092.
We completely adhere to the cookie law which requires websites to gain consent before storing cookies on user’s computers was passed in the UK in May 2011.
On our website we only store cookies for analytics purposes – for example we track how many people come to our website per day, etc.
We DO NOT use intrusive or illegal methods for cookie use and we believe every human has the right to privacy wherever it may be, which is why you can “opt-out” using the pop-up on the homepage which appears on your first visit or the “Privacy settings” tab, which appears on the bottom left of every page on our website.
If you have any questions or concerns please do not hesitate to contact us at [email protected]